At Brandella, we strive to provide you with the best experience possible. However, if you need to cancel an order or request a refund, please review our policies below:
You may cancel your order within 4 hours of placing it by contacting our customer support team.
If your order has already been processed or shipped, it may not be possible to cancel it.
We do not offer refunds for our digital products
If your order has already been processed or shipped, it may not be possible to cancel it.
To request a refund, please contact our customer support team with your order details and reason for the return
Once your return is received and inspected, we will notify you of the approval or rejection of your refund
Certain products may not be eligible for returns or refunds due to hygiene or safety reasons. Please check the product description for details